Privacy Policy

Last Updated: June 1, 2025

This Privacy Policy describes how iCookMix Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with us in any way.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase.
  • Usage Information: We collect information about how you interact with our website, including the pages you visit, the time and date of your visits, and the time spent on those pages.
  • Device Information: We collect information about the device you use to access our website, including the hardware model, operating system, unique device identifiers, and mobile network information.
  • Location Information: We may collect information about your location if you allow us to do so through your device settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To provide customer support and respond to your inquiries
  • To send you order confirmations, updates, and promotional materials
  • To improve our website, products, and services
  • To personalize your experience on our website
  • To protect against fraud and unauthorized transactions
  • To comply with legal obligations

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer service.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@icookmix.com
  • By phone: +44 1234 567890
  • By mail: iCookMix Ltd, Westmorland Building, 123 Innovation Way, Luton, LU1 2AB, United Kingdom